Terms and conditions


All Membership applications are subject to verification by NCC UK Exclusive. NCC UK Exclusive will notify you in the event that your Membership application has been accepted.

You are obliged to provide correct details when you apply for NCC UK Exclusive Membership and your failure to do so may invalidate your Membership and any subsequent transaction. Your responsibility to provide accurate information is a continuing obligation and you must notify NCC UK Exclusive in the event that any information provided by you changes.

Your Membership is personal to you. You are responsible for ensuring that no one (other than your personal assistant, where applicable) uses your Membership.

Access to and use of the Members section of the NCC UK Exclusive website (“Site”) is through a combination of user name and password and is reserved exclusively for Members. You are solely responsible for maintaining the confidentiality of your user name and password and you agree to notify NCC UK Exclusive immediately if you believe that there has been any breach of security (e.g. the unauthorized use of your name and password).

You agree that you will only use your NCC UK Exclusive Membership card for the purposes for which it is issued. You must notify NCC UK Exclusive immediately by e-mail at sales@nccukexclusive.co.uk if it is lost or stolen.

Your Membership fee is non-refundable. However, NCC UK Exclusive may at its sole discretion elect to refund your Membership fee in whole or in part depending on the circumstances relating to the cancellation of any Membership. The Joining Fee, where applicable, is non-refundable in any case.

NCC UK Exclusive reserves the absolute right to cancel or suspend your Membership (at its sole discretion) for any reason whatsoever. If NCC UK Exclusive cancels your Membership, NCC UK Exclusive may (at its sole discretion) refund the balance of the annual Membership fee on a time apportionment basis in respect of the unexpired period to which the annual Membership fee relates.

NCC UK Exclusive reserves the absolute right to cancel or suspend your Membership (at its sole discretion) for any reason whatsoever. If NCC UK Exclusive cancels your Membership, NCC UK Exclusive may (at its sole discretion) refund the balance of the annual Membership fee on a time apportionment basis in respect of the unexpired period to which the annual Membership fee relates.

You authorize NCC UK Exclusive to deduct renewal Membership fees by direct debit or any Payment Card up to 28 days prior to or on your Renewal Date. If NCC UK Exclusive does not hold your payment details you will be contacted directly in order to renew your Membership.

For non-founding Members, your first year renewal Membership fee will be the same amount as your first Membership fee notwithstanding any Membership fee increase that may have occurred during the preceding year. Your second and subsequent renewal Membership fees will be at the current Membership fee rate.

As a Member of NCC UK Exclusive, you are entitled to all of the benefits set out on our Site. The descriptions of all benefits displayed have been approved by the relevant benefit Supplier.

As a registered Member of NCC UK Exclusive, please note that Suppliers of benefits and the Benefits themselves are subject to availability and may change from time to time without notice.

NCC UK Exclusive aims to ensure that the benefits remain available at all times and are constantly negotiating new benefits to ensure that you receive maximum use of your Membership. If any of the benefits become unavailable, we will do all we can to ensure that prior commitments are honored to the fullest extent possible, but shall not be responsible for any actions of Suppliers outside NCC UK Exclusive actual control.

NCC UK Exclusive reserves the right to withdraw any of these Services and/or to refuse to supply the Services requested. If NCC UK Exclusive is unable to deal with any request, it will inform you as soon as reasonably practicable. Suppliers are responsible for providing you with the services, products and benefits you select. NCC UK Exclusive will communicate with Suppliers on your behalf unless it is more appropriate for you to contact the Supplier directly. Suppliers may impose their own terms and conditions and you are required to comply with these.

When ordering a product or service or accessing a benefit, you may be required to provide your Payment Card details. If you request and authorize NCC UK Exclusive to use your Payment Card in order to pay a Supplier for products or services, you acknowledge and agree that NCC UK Exclusive shall have no liability in respect of or be responsible in any way whatsoever in respect of the use of your Payment Card provided that NCC UK Exclusive acts in accordance with the instructions issued by you in relation thereto.

You undertake that all details you provide to us for the purpose of booking, ordering or purchasing products or services are correct, that the Payment Card you are using is your own and that there are sufficient funds to cover the cost of the product or the service.

From time to time the procurement or provision of certain services, products or benefits may incur a NCC UK Exclusive handling charge (of which you will be notified) – in these cases you hereby authorize NCC UK Exclusive to debit your Payment Card with any such handling charges.

NCC UK Exclusive may at your order purchase goods or services on your behalf. In the event that it acts as a credit agent in this regard, you hereby authorize NCC UK Exclusive to deduct the credit sum from your Payment Card within 30 days of the payment date. In the event that NCC UK Exclusive pays for the goods or services in cash, it shall be entitled to add any applicable credit card charges to the sum deducted from your Payment Card.

Unless otherwise agreed by the Supplier, you shall not be entitled to cancel any services requested where, on your instructions, performance has already begun.